| Severity Key |
| |
Icon |
 |
|
Description |
|
|
| |
 |
Critical - This is the most critical severity. This is due to unexpected or unforseen failure. |
|
|
| |
 |
Impairment - This is a medium rated severity. This occurs when a system component is impaired either performance or feature wise, but is otherwise operational. |
|
|
| |
 |
Maintenance - This is a low rated
severity. This occurs when BHI is performing routine
system maintenance, upgrades, or during other periods
of scheduled downtime. |
|
|
| |
 |
Normal - All systems are functioning normally. |
|
